Our story

Built by families, for families.

Founded 2024San Diego, CAPre-launch
Why Helpmate

The mission

Helpmate started at a kitchen table in San Diego, between two siblings and a parent who would not wear the medical-alert pendant her doctor kept recommending. We are building the product that conversation was actually about.

Most safety devices for older relatives send one alert to one phone, then trust the rest to the family. The result is panic, plus a flood of competing apps that none of the people involved actually open — the pendant-and-call-center default most families have been offered has not kept up with how care actually works today.

Helpmate unifies the picture: a wearable that watches for a fall, a tracker for the keys and wallet, and one caregiver app the whole family shares. Multi-caregiver does not mean multi-master — the wearer’s primary caregiver invites everyone else, and everyone sees the same quiet timeline.

What we have built so far
A plain-English snapshot of the hardware, privacy, and detection work currently on the board.
Medical-grade wearable
FDA-registered Class II medical device — submission filed; clearance pending review. placeholder
Encrypted data
End-to-end encrypted between wearable and caregiver app, AES-256 at rest, no third-party resellers or ad networks.
Fall-detection accuracy commitment
Targeting ≥95% sensitivity on validated fall events, with a public methodology report at pilot close. placeholder

Talk to us

Reach the Helpmate team.

A founder reads every note and replies within two business days. No drip campaign, no auto-dialer, no support ticket queue.

No spam, everReplies come from a real humanOne message, one reply

Assisted-living partner? Email helpmate@polsia.app with subject “Pilot” — our team replies within two business days.

A founder reads every note and replies within two business days.